Terms of Service

By signing up, creating a workspace, or using Sanchix POS on web, mobile, or desktop, you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a business entity, you represent and warrant that you have full legal authority to bind that entity to these Terms.

Sanchix offers a 15-day free trial on the Starter plan without requiring credit card or payment information. Following the trial period, continued access requires an active monthly or annual paid subscription. Subscriptions renew automatically at the selected billing interval until cancelled per our Refund Policy.

You are responsible for maintaining the confidentiality of your workspace credentials and role-based permissions. You agree to enter accurate business, GSTIN, and tax information and to use the software only for lawful retail transactions in accordance with applicable Indian laws and tax statutes.

We strive for 99.9% cloud uptime. Sanchix mobile and desktop applications feature an offline billing cache to protect against broadband outages. We are not liable for business interruptions caused by local hardware malfunctions, third-party internet service providers, or power cuts.

Sanchix does not charge annual maintenance contracts (AMC), installation fees, or software patch fees. Subscription fees are payable in Indian Rupees (INR) via supported payment gateways. All feature updates, bug fixes, and GST tax changes are included at zero additional cost.

Sanchix is a retail productivity and billing tool. While we provide automated HSN rates, CGST/SGST/IGST math, and report generation, merchants and their professional tax advisors remain responsible for statutory GST return accuracy. Our aggregate liability is strictly limited to the subscription fees paid by you in the 3 months preceding any claim.

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes, controversies, or claims arising hereunder shall be subject to the exclusive jurisdiction of the competent courts of India.