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Frequently asked questions

Trials, billing, apps, and GST — answered clearly.

How long is the free trial?

30 days on the Starter plan. No card required to start.

How do I pay for a plan?

From Pricing, choose monthly or yearly and complete checkout. Payments use Razorpay (UPI, cards, net banking).

Can I change plans later?

Yes. Log in, open Pricing or Account, and purchase the plan you need. Your subscription updates after payment.

Is there a mobile app?

Yes — Flutter Android/iOS for the counter, plus this website for signup, account, and web POS.

Does it work offline?

The mobile POS can keep selling when connectivity drops and syncs when you reconnect. Web POS needs a network connection.

Is GST handled correctly?

Every bill can carry HSN with CGST/SGST/IGST breakdowns. Tax and sales reports are export-ready for filing season.

Still stuck? Contact support or browse the docs.

Start selling with Sanchix today

GST-ready billing for Indian retail. Free for 30 days — no card needed.