Frequently Asked Questions
Everything you need to know about trials, billing, offline mode, GST compliance, and hardware.
How long is the free trial and what is included?
The Starter plan free trial runs for 30 days with 100% full feature access. You can add unlimited products, scan barcodes, generate bills, and test reports. No credit card, debit card, or advance payment is required.
How do payments and plan renewals work?
From the Pricing page or your store Account, choose monthly or yearly billing and complete checkout securely via Razorpay. We support UPI (Google Pay, PhonePe, Paytm), credit/debit cards, and Net Banking.
Are there any hidden installation or AMC fees?
Never. There are zero installation fees, zero training charges, and zero annual maintenance contracts (AMC). You pay only the transparent subscription price displayed on our website.
Does Sanchix continue billing if my internet disconnects?
Yes. The Flutter Android/iOS mobile POS and desktop app include an offline billing engine. Your staff can continue scanning barcodes, generating bills, and collecting payments offline. Invoices sync automatically when reconnected.
What thermal printers and barcode scanners are supported?
Sanchix connects with standard 2-inch or 3-inch thermal receipt printers (ESC/POS protocol via Bluetooth or USB) and wireless or wired USB barcode guns.
Is Sanchix 100% GST compliant?
Yes. Every invoice carries HSN/SAC codes, CGST, SGST, and IGST breakdowns calculated in paise. You can review clear GST totals and HSN-wise tax breakdowns anytime with your Chartered Accountant.
Can I manage customer credit (Udhaar / Khata)?
Yes. Sanchix includes a built-in digital khata ledger. Track customer dues, bill trusted regulars on credit, and record counter collections with receipts.
Can I manage multiple branches and cashier permissions?
Yes. Sanchix supports multi-branch operations. Set role-based access controls for cashiers (billing-only mode) vs managers (catalog, stock adjustments, expense tracking, and sales reporting).
Still have questions?
Our support team in India is available Monday to Saturday, 10am to 7pm IST.
Start Selling with Sanchix Cloud POS
GST-ready billing for Indian retail. Free for 30 days — no credit card needed.